From there, you can choose whether to download updates or not and click Next.

The Surface RT integrates two system reset methods into Windows RT, so you can restore the tablet to factory default condition. Step 5: In Ready to reset this PC interface, click the Reset button to reinstall Windows 10 without CD or loss of personal files. Update: I figured out an alternative way, to get back to Windows 10 without losing data, thank you for looking into the issue. Once it’s done, you can remove BitLocker Encryption on Surface.

Now that you have removed your Windows 10 PIN, Microsoft will prompt you to choose another. Power up your computer or you can restart it. I need to reset since we don't have the bitlocker key or allow me to reset with a Microsoft email address. Start your Surface Tablet and then click on “Power” button at the bottom of the screen. According to posts on the Microsoft support forum, Surface Pro devices are 'shutting off randomly' without warning and regardless of any power settings set by the.

There has never been a recovery key created or viewed that we are aware of. If prompted for a recovery key, select Skip this drive at the bottom of the screen. Now follow the below description to factory reset locked Surface. Reset microsoft surface without recovery key Now, Surface Pro should boot in without getting stuck on logo. _ Reset microsoft surface without recovery key